Privacy Policy

1. Introduction

At Slate & Stone Bathrooms, we take the privacy of our clients seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact our team, or utilize our specialized showroom and design services.

By engaging with us to explore tile collections or plan your bathroom suite, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We only collect information necessary to provide you with an exceptional showroom experience and accurate design proposals. This may include:

• Personal Contact Details: Name, email address, phone number, and physical address provided during consultations or inquiries.
• Project Information: Floor plans, preferred tile finishes, budget estimations, and specific bathroom suite requirements shared during design service bookings.
• Digital Usage Data: Standard navigational information gathered when browsing our website, such as browser type and access times, used solely to improve our online portfolio.

3. How We Use Your Information

The data we gather is strictly utilized to facilitate our business relationship with you. We use your details to:

• Schedule and manage your showroom visits and design appointments.
• Generate accurate quotes for tiles, fixtures, and comprehensive bathroom installations.
• Communicate updates regarding product availability, orders, or delivery schedules.
• Respond to inquiries submitted through our website or direct contact channels.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share necessary details only with trusted third-party partners who assist us in operating our business, such as delivery couriers and trusted installation contractors, strictly for the purpose of fulfilling your bathroom project. All partners are bound by confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your project and contact information, no method of transmission over the internet or electronic storage is entirely secure.

6. Your Data Rights

You have the right to request access to the personal information we hold about you. You may also request corrections to inaccurate data, or ask for the deletion of your personal records from our active files, subject to our legal and accounting obligations.